Where the length of stay is less than 4 nights and includes a Friday and/or Saturday night, a surcharge of up to £5.00 per person per night may sometimes be payable.
Isle of Wight Ferry Surcharges
A surcharge of up to £23.00 per car per crossing is made by the ferry companies for travel to or from the Island on Saturdays during the school summer holidays and also on Bank Holiday Weekends and the Isle of Wight Festival. These will be detailed in any quotation.
Reservations – Deposits, Cancellation & Insurance
A deposit of £60.00 per adult and £30.00 per child is required to confirm your reservation and it should be noted that deposits are non-returnable. A telephone reservation may be confirmed immediately by credit card (Access, American Express, Delta, Electron, Maestro, Maestro Int., Mastercard, Solo and Visa cards are accepted). Payment of the balance is required on arrival and may be made in cash or by credit/debit card. Cheques are no longer accepted.
Reservation made online via our website require a non-refundable deposit of the cost of the first night.
No reduction will be given for meals that are not taken or any curtailment of your stay.
CANCELLATION OF A “STANDARD” RESERVATION
Once accommodation has been booked, the client and The Wight have entered into a legal binding contract and the following will apply in the event of your needing to cancel your reservation:
a) If cancelled or modified more than 7 days before the commencement of your holiday – loss of the deposit paid
b) If cancelled or modified less than 7 but more than 3 days before the commencement – 65% of the total cost will be charged
c) If cancelled or modified 3 days or less before commencement, or in the event of either a no-show or a curtailment once the holiday has commenced – the total cost will be charged. Should such charges become applicable they will be debited from the debit/credit card used for payment of the initial deposit.
CANCELLATION OF A “NON-REFUNDABLE” RESERVATION
You will have paid the full cost (including for the ferry unless you have decided to book it yourself – but that will cost considerably more than our quotation) – No money back – please note that if cancelled, modified or in case of no show, the Total Price will have been charged and will be forfeited.
INSURANCE AGAINST CANCELLATION
We strongly recommend that this liability should be covered by insurance – a double click on the following link will take you to Guest First – http://www.guestfirst.co.uk/introducers?cid=5813
Payment of the balance of your account may be made in cash, by credit card (see list above) or by UK mainland cheque.
Arrival & Departure
Rooms are available from 2pm on day of arrival and should be vacated by 10am on day of departure.
Accommodation of Pets
Pets are usually accepted (free of charge) but we reserve the right of refusal. We MUST however be advised of your wish to bring a pet BEFORE you make your reservation as we can then advise as to the applicable rules.
We do not supply towels for the beach, pool, jacuzzi, sauna, or steam room so please remember to bring your own.