Where the length of stay is less than 4 nights and includes a Friday and/or Saturday night, a surcharge of up to £5.00 per person per night may sometimes be payable.
Isle of Wight Ferry Surcharges
A surcharge of up to £23.00 per car per crossing is made by the ferry companies for travel to or from the Island on Saturdays during the school summer holidays and also on Bank Holiday Weekends and the Isle of Wight Festival. These will be detailed in any quotation.
Reservations – Deposits, Cancellation & Insurance
A deposit of £60.00 per adult and £30.00 per child is required to confirm your reservation and it should be noted that deposits are non-returnable. A telephone reservation may be confirmed immediately by credit card (Access, American Express, Delta, Electron, Maestro, Maestro Int., Mastercard, Solo and Visa cards are accepted). If however you prefer to send a cheque, the accommodation will be held for a maximum of 3 working days pending its arrival.
Reservations made online via booking website require a minimum deposit of 10%.
Once accommodation has been booked, the client and The Wight have entered into a legal binding contract and the following will apply in the event of your needing to cancel your reservation: a) If cancelled or modified more than 21 days before the commencement of your holiday – loss of the deposit paid b) If cancelled or modified more than 7 days before the commencement – 50% of the total cost will be charged c) If cancelled or modified more than 3 days before the commencement – 65% of the total cost will be charged d) If cancelled or modified less than 3 days before commencement, or in the event of either a no-show or a curtailment once the holiday has commenced – the total cost will be charged. Should such charges become applicable they will be debited from the debit/credit card used for payment of the initial deposit. We strongly recommend that this liability should be covered by insurance.
No reduction will be given for meals that are not taken.
Payment of the balance of your account may be made in cash, by credit card (see list above) or by UK mainland cheque. Please note that unless 6 clear working days are available we cannot accept personal cheques.
Arrival & Departure
Rooms are available from 2pm on day of arrival and should be vacated by 10am on day of departure.
Accommodation of Pets
Pets are usually accepted but we reserve the right of refusal. Please enquire for details.
We do not supply towels for the beach, pool, jacuzzi, sauna, steam room or Trimnasium so please remember to bring your own.